FAQ's for Drivers
Growzit is a project aimed at generating income opportunities for producers and drivers within their local communities. Whilst we do not offer permanent employment, delivering for Growzit offers a great opportunity for drivers to augment their income through after-hours and weekend driving, as well as offering solid income for those dedicated to driving full time.
- An android smartphone for the delivery app & GPS.
- Valid Drivers Licence
- Your own roadworthy vehicle scooter, bike, car, van, truck
- Proof of Address
- Vehicle Registration
- Proof of bank details
- Clear criminal record
If Non-South African, additionally provide :
- National/International drivers license
- Valid passport
- Work permit/ Asylum
Will I be employed by Growzit?
No you will not be employed by Growzit. Growzit offers freelance drivers delivery opportunities on a per delivery (contract) basis only.
Working conditions and benefits
- Work part-time Friday-Sunday, or full-time.
- Choose deliveries that suit you and your branch manager.
- We deliver 7 days a week with shifts in the morning, afternoon and evening (until 7pm).
Will a drivers vehicle be insured
All vehicle insurance, at whatever level, will be the sole responsibility of the owner of the vehicle. Growzit will accept no liability for damages sustained to a vehicle whilst making delivery.
Who covers vehicle fuel and maintenance
It is the vehicle owners sole responsibility to cover fuel used whilst carrying out delivery orders obtained on the Growzit platform. Vehicle maintenance will be the sole responsibility of the vehicle owner, and Growzit accepts no liability with respect to maintenance and repairs to vehicles.
Is there an age limit for drivers?
No. As long as a driver meets the minimum requirements as stipulated.
How much will I get paid?
Payment is offered on a base rate and per kilometer basis that is dependent on the overall weight of the delivery. Payment rates vary with petrol price and are updated weekly. Approved drivers will have access to exact payment rates.
Drivers will be eligible to receive all tips offered by customers and retain 100% of these tips. No driver will be allowed to solicit tips directly from customers. Customers will receive email notification that tips are accepted by drivers at time of purchase.
Loss of goods in transit
Drivers are responsible for any loss of goods, or damage caused to goods, between pickup and delivery of goods (herein known as transit). Drivers will be responsible for 75% of retail price of goods that are damaged or lost in transit.
To minimize the possibility of loss or damage, Drivers will be required to inspect and photograph orders at time of pickup and time of delivery. Drivers are also required to ensure safe compartmentalised storage during transit
Drivers can download ‘Growzit Representation’ document that will identify themselves as official Growzit drivers at time of delivery. Drivers will be able to communicate directly with customer and vendors via whatsapp and text to further verify their legitimacy.
General conduct rules for drivers
Upon acceptance as a freelance driver for Growzit, driver will be required to abide by the following rules.
Physical contact: Don’t touch strangers or anyone you just met while driving for Growzit. Hitting, hurting, or otherwise intending to hurt anyone is never allowed.
Sexual assault and misconduct: We all value our personal space and privacy. It’s OK to chat with other people. But don’t comment on someone’s appearance or ask whether they are single. Sexual assault and sexual misconduct of any kind is prohibited. Sexual assault and misconduct refers to sexual contact or behavior without explicit consent of the other person. The following list provides examples of inappropriate conduct.
- Behaviors and comments that could make people feel uncomfortable are not acceptable. Examples include nudges, whistles, and winks. Don’t touch or flirt with people you don’t know.
- Certain conversations that could be perceived as harmless can be offensive. Don’t comment on appearance, perceived gender identity, or sexual orientation. Refrain from asking unrelated personal questions, such as “Are you in a relationship?” Avoid discussing your own or someone else’s sex life, using explicit language, or making jokes about sex.
- Growzit has a no-sex rule. Sexual contact is prohibited while using the Growzit apps, including during a trip or delivery, regardless of whether you know the person or they give you their consent. This includes activities such as sexual intercourse, solicitation of sexual intercourse, masturbation, or touching and exposure of sexual body parts.
Threatening and rude behaviour
Aggressive, confrontational, and harassing behaviour is not allowed. Don’t use language or make gestures that could be disrespectful, threatening, or inappropriate. It may be a good idea to stay away from personal topics that can potentially be divisive, like religion and political beliefs.
Contact should end when the trip or delivery is complete, unless it’s to return a lost item. For example, texting, calling, visiting, or trying to visit someone in person after a trip or delivery has been completed is not allowed.
You should always feel safe and welcome. That’s why we don’t tolerate conduct we’ve determined to be discriminatory. Do not discriminate against someone based on traits such as their age, color, disability, gender identity, marital status, national origin, race, religion, sex, sexual orientation, or any other characteristic protected under relevant law.
For example, it is unacceptable to refuse to provide services based on characteristics like a person’s age, color, disability, gender identity, marital status, national origin, race, religion, sex, sexual orientation, or any other characteristic protected under relevant law. In addition, it is not acceptable to discriminate on the basis of a customer’s delivery location. We understand how important it is to fit driving or delivering around your life, rather than the other way around. It is not a violation of these guidelines to pass on a trip or delivery because it does not work for you. But intentionally refusing or canceling requests, or using features in the apps to avoid receiving trip or delivery requests, solely for the purpose of avoiding a particular neighbourhood due to the characteristics of the people or businesses that are located in that area is not allowed.
Should you infringe upon any of the conditions stipulated herein the contract between driver and Growzit will be terminated and the driver will be barred from reapplying.
Liability in case of accidents of hijackings?
In the case of Hijacking please contact us directly so that we can get the relevant authorities involved. It is however your responsibility to report the incident to your nearest police station to give a statement.
Growzit is not responsible from any loss suffered from an accident caused by you or another party. Should the accident not be casued by you, a case may be opened with the road accident fund. Growzit operates as a medium for drivers to create an income stream for themselves by linking them up to opportunities provided by our stall owners we are not liable for the goods or services.